Privacy Policy
1. Introduction
This Privacy Policy describes how unlocker.ai collects, uses, and protects the personal information of users of unlocker.ai.
By using unlocker.ai, you consent to the collection and use of your data as outlined here.
2. Information We Collect
We may collect:
- Account information: Name, email, billing information.
- Payment details: Processed securely through third-party payment company.
- Usage data: Tokens used, prompts submitted, AI responses generated.
- Technical data: IP address, browser type, device information.
3. How We Use Your Information
We use your information to:
- Provide, personalize, and maintain services.
- Process charge payments.
- Improve features and offerings.
- Communicate important updates and offers (where permitted).
- Ensure platform safety and compliance.
4. Data Sharing
We may share limited data with:
- Payment processors for transaction fulfillment.
- Third-party AI providers to generate responses to your requests.
- Service providers are helping us maintain the platform.
We do not sell your personal data.
5. Data Security
We implement encryption, access controls, and secure data storage. However, no system is 100% secure.
6. Data Retention
We retain personal and usage data only as long as necessary to provide services or comply with legal obligations.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or limit your data. Contact us at support@unlocker.ai to exercise these rights.
8. Your Rights (GDPR – EU / CCPA – California)
If You Are in the European Economic Area (EEA):
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access, correct, update, or request deletion of your personal information.
- Object to the processing of your personal data and request data portability.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with your local Data Protection Authority if you believe your rights have been violated.
If You Are a California Resident:
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Request disclosure of the categories and specific pieces of personal information we have collected about you.
- Request deletion of your personal information, subject to certain legal exceptions.
- Opt-out of the sale of your personal information (note: unlocker.ai does not sell personal data).
- Be free from discrimination for exercising your privacy rights.
To exercise any of these rights, contact us at: support@unlocker.ai with the subject line "Privacy Request."
9. Age & Parental Consent
- Unlocker.ai is not directed towards children under the minimum digital consent age in their country (13 in the US; 16 in the EU unless lowered by law).
- By using this platform, you confirm that you meet the legal minimum age in your jurisdiction or have obtained verifiable parental consent.
- We do not knowingly collect personal data from children under these ages without consent. If we discover that such data has been provided, we will delete it promptly.
10. Third-Party Content and Links
AI responses may contain third-party information. We are not responsible for the accuracy or legality of third-party outputs.
11. Changes to Privacy Policy
We may update this policy from time to time. Continued use of Unlocker.ai after updates means you accept the revised policy.
12. Contact Us
For questions, support, or legal notices, contact:
Email: support@unlocker.ai
Company: N. M.CLOUD TECHNOLOGY (HK) CO., LIMITED
Address: 1 Queen's Road Central, Hong Kong